The organisations listed below are not necessarily ombud schemes, nor are they members of TOASA.
They provide specialist consumer assistance and protection services and solutions, and we have included their contact details here in case you have a complaint or issue you require assistance with, but which falls outside the remit of our member ombud schemes.
Advertising Standard Authority of South Africa (ASA)
Tel: 011 781 2006
Email: info@asasa.org.za
Web: www.asasa.org.za
Association of SA Travel Agents (ASATA)
Tel: 011 327 7803
Email: www.asata.co.za
Financial Advisory and Intermediary Services (FAIS)
Tel: 0860 324 766
Email: info@faisombud.co.za
Web: www.faisombud.co.za
Council for Medical Schemes
Tel: 0861 123 267
Email: complaints@medicalschemes.com
Web: www.medicalschemes.com
Estate Agency Affairs Board (EAAB)
Tel: 087 285 3222
Email: eab@eaab.org.za
Web: www.eaab.org.za
Financial Services Board (FSB)
Tel: 0800 110 443
Email: info@fsb.co.za
Web: www.fsb.co.za
Law Society of South Africa (LSSA)
Tel: 012 366 8800
Email: LSSA@LSSA.org.za
Web: www.lssa.org.za
National Home Builders Registration Council (NHBRC)
Tel: 011 317 0000
Fax: 011 317 0105
Email: thitintim@nhbrc.org.za
Web: www.nhbrc.org
Pension Funds Adjudicator
Tel: 087 942 2700
Email: enquiries-jhb@pfa.org.za
Web: www.pfa.org.za
Security Association of South Africa (SASA)
Tel: 083 650 4981
Email: info@sasecurity.co.za
Web: http://www.sasecurity.co.za/
South Africa Towing and Recovery Association (SATRA)
Tel: 0861 0 72872
Email: info@satra.co.za
Web: www.satra.co.za
South African Dental Association (SADA)
Tel: 011 484 5288
Email: info@sada.co.za
Web: www.sada.co.za
South African National Consumer Union (SANCU)
Tel: 012 428 7122
Email: info@sancu.co.za
Web: www.sancu.co.za
South African Optometric Association (SAOA)
Tel: 087 310 7262
Email: kenosi@saoa.co.za
Web: www.saoa.co.za
South African Petroleum Industry Association (SAPIA)
Tel: 011 783 7664
Web: www.sapia.co.za
South African Pharmacy Council (SAPC)
Tel: 0861 7272 00
Email: customercare@sapc.za.org
Web: www.pharmcouncil.co.za
South African Property Owners Association (SAPOA)
Tel: 011 883 0679
Email: sapoa@sainet.co.za
Web: www.sapoa.org.za
Vacation Ownership Association of Southern Africa (VOASA)
Tel: 021 914 9693
Email: voasa@voasa.co.za
Web: www.voasa.co.za
Wireless Application Service Providers’ Association (WASPA)
Tel: 011 476 7710
Email: info@waspa.org.za
Web: www.waspa.org.za
Advancing fairness through united action: A call to join the TOASA movement.
As part of their commitment to transparency and accountability, each TOASA member publishes an annual report in addition to other publications.
These consumer bodies are not necessarily ombud schemes; nor are they members of TOASA. They do however provide specialist consumer assistance and protection services and solutions.