(a) To promote the concept and institution of the Ombudsman and to encourage its development throughout the Republic of South Africa.
(b) To act as a formal body representing and promoting the interests of Ombudsmen.
(c) To promote access to justice or redress for all.
(d) To develop and operate programmes enabling an exchange of information and experience between Ombudsmen throughout South Africa and to encourage the professional development of members.
(e) To develop standards of practice and ethics and to promote the adoption of and adherence to the standards of practice and ethics by members.
(f) To formulate guidelines for the qualifications necessary for appointment to the position of ombudsman.
(g) To support the autonomy and independence of members and encourage mutual understanding and assistance by and between members.
(h) To develop and operate educational programmes for Ombudsmen, the staff and other interested people.
(i) To promote an awareness of the existence of the respective ombudsman offices and to create an understanding of the function of an ombudsman.
(j) To promote the practice and use of alternative dispute resolution.
(k) To collaborate with other organisations which work in related or similar fields where this would not compromise the Association’s purposes or autonomy.
(l) To facilitate or organise Ombudsmen’s meetings and conferences.
(m) To undertake such other matters as are necessary to further the objectives of the Association.