The Ombudsman Association of South Africa
Qualification Limitations
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An Ombudsman should not:

(a) make, change or set aside a law, policy, or administrative decision.


(b) conduct an investigation that substitutes for administrative or judicial proceedings.


(c) accept jurisdiction over an issue that is currently pending in or has been  disposed of in a legal forum.


(d) accept jurisdiction over an issue that the entity complained against has not had the reasonable opportunity to resolve. 


(e) act in a manner inconsistent with the grant of and limitations on the jurisdiction of the office when discharging the duties of the office of Ombudsman.