The Ombudsman Association of South Africa
 
Qualification Limitations
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Limitations

An Ombudsman should not:


(a) make, change or set aside a law, policy, or administrative decision.

 

(b) conduct an investigation that substitutes for administrative or judicial proceedings.

 

(c) accept jurisdiction over an issue that is currently pending in or has been  disposed of in a legal forum.

 

(d) accept jurisdiction over an issue that the entity complained against has not had the reasonable opportunity to resolve. 

 

(e) act in a manner inconsistent with the grant of and limitations on the jurisdiction of the office when discharging the duties of the office of Ombudsman.