The Ombudsman Association of South Africa
 
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Contact

 

 Postal Address  Email
 

Suite 156

Private Bag x025

Lynnwood Ridge

0040

 

The Chairperson
The Treasurer
The Secretary

 

 South African Ombudsman

 

Organisation Contact Description
Consumer Goods and Services Ombud
Tel:0860 000 272
Fax:021 532 2095
Email:cgcsa@121group.co.za
Web:www.cgso.co.za

 

Credit Ombud
Tel:0861 662 837
Fax:0866 879 649
Email:ombud@creditombud.org.za
Web:www.creditombud.org.za

The Office of the Credit Ombud resolves complaints from consumers and businesses that are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider, debt counsellor or payment distribution agent.

Financial Advisory and Intermediary Services (FAIS)
Tel:0860 324 766
Fax:012 348 3447
Email:info@faisombud.co.za
Web:www.faisombud.co.za

The FAIS Ombud's role is to resolve disputes between financial services providers and their clients in a procedurally fair, informal, economical and expeditious manner. The FAIS Ombud's jurisdiction is limited to violations which occurred on or after 30 September 2004 and to claims not exceeding R800 000.00.

Motor Industry Ombudsman of South Africa (MIOSA)
Tel:0861 1 64672
Fax:086 630 6141
Email:info@miosa.co.za
Web:www.miosa.co.za

The Office of the Motor Industry Ombudsman is an institution which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry in South Africa and consumers, and also among participants in the motor and related industries.

Ombudsman for Banking Services (OBSSA)
Tel:0860 800 900
Fax:011 483 3212
Email:info@obssa.co.za
Web:www.obssa.co.za

The Ombudsman for Banking Services (OBS) resolves individual complaints about banking services and products. We do this in an impartial, independent, confidential and speedy manner.

Ombudsman for Long Term Insurance
Tel:021 657 5000
Fax:021 674 0951
Email:info@ombud.co.za
Web:www.ombud.co.za

The Long-Term Insurance Ombudsman provides an independent, objective, efficient and free service to policyholders and others in respect of their complaints arising form long-term insurance policies.

Ombudsman for Short Term Insurance (OSTI)
Tel:011 726 8900
Fax:011 726 5501
Email:info@osti.co.za
Web:www.osti.co.za

 

Press Ombudsman
Tel:011 484 3612
Fax:011 484 3619
Email:khanyim@ombudsman.org.za

 

 

 Other Organisations

 

Organisation Contact Email/Web
Advertising Standard Authority of South Africa (ASA)
Tel:011 781 2006
Fax:011 781 1616
Email:info@asasa.org.za
Web:www.asasa.org.za
Association of SA Travel Agents (ASATA)
Tel:011 327 7803
Fax:011 327 7827
Email:www.asata.co.za
Broadcasting Complaints Commission of South Africa (BCCSA)
Tel:011 325 5755
Fax:011 325 5736
Email:bccsa@nabsa.co.za
Web:www.bccsa.co.za
Council for Medical Schemes
Tel:0861 123 267
Fax:012 430 0608
Email:complaints@medicalschemes.com
Web:www.medicalschemes.com
Estate Agency Affairs Board (EAAB)
Tel:087 285 3222
Email:eab@eaab.org.za
Web:www.eaab.org.za
Financial Services Board (FSB)
Tel:0800 110 443
Fax:012 347 0221
Email:info@fsb.co.za
Web:www.fsb.co.za
Furniture Traders' Association
Tel:0861 99 88 77
Fax:011 789 6645
Email:furnifriend@zanet.co.za
Law Society of South Africa (LSSA)
Tel:012 366 8800
Fax:012 362 0969
Email:LSSA@LSSA.org.za
Web:www.lssa.org.za
National Home Builders Registration Council (NHBRC)
Tel:011 317 0000
Fax:011 317 0105
Email:thitintim@nhbrc.org.za
Web:www.nhbrc.org
Pension Funds Adjudicator
Tel:087 942 2700
Fax:011 087 2644/5/6
Email:enquiries-jhb@pfa.org.za
Web:www.pfa.org.za
Security Association of South Africa (SASA)
Tel:083 650 4981
Email:info@sasecurity.co.za
Web:www.sasecurity.co.za
South Africa Towing and Recovery Association (SATRA)
Tel:0861 0 72872
Fax:0861 1 72872
Email:info@satra.co.za
Web:www.satra.co.za
South African Dental Association (SADA)
Tel:011 484 5288
Fax:011 646 5718
Email:info@sada.co.za
Web:www.sada.co.za
South African National Consumer Union (SANCU)
Tel:012 428 7122
Fax:086 672 8585
Email:info@sancu.co.za
Web:www.sancu.co.za
South African Optometric Association (SAOA)
Tel:087 310 7262
Fax:086 636 7600
Email:kenosi@saoa.co.za
Web:www.saoa.co.za
South African Petroleum Industry Association (SAPIA)
Tel:011 783 7664
Fax:011 783 5400
Web:www.sapia.co.za
South African Pharmacy Council (SAPC)
Tel:0861 7272 00
Fax:012 321 1492
Email:customercare@sapc.za.org
Web:www.pharmcouncil.co.za
South African Property Owners Association (SAPOA)
Tel:011 883 0679
Fax:011 883 0684
Email:sapoa@sainet.co.za
Web:www.sapoa.org.za
Vacation Ownership Association of Southern Africa (VOASA)
Tel:021 914 9693
Fax:021 914 5202
Email:voasa@voasa.co.za
Web:www.voasa.co.za
Wireless Application Service Provider's Association (WASPA)
Tel:011 476 7710
Fax:086 606 2016
Email:info@waspa.org.za
Web:www.waspa.org.za